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Privacy Policy

FriendMatch Privacy Policy

Last updated: November 17, 2026

FriendMatch (“we”, “us”, “our”) cares about your privacy.

This Privacy Policy explains:

What information we collect
How we use it
When we share it
Your choices and rights

By using FriendMatch, you agree to this Privacy Policy. If you don’t agree, please do not use the site.

1. Information we collect

We may collect the following types of information:

1.1 Information you give us

When you:

Create an account
Fill in your profile
Search for friends
Send messages
Contact us

You may provide information such as:

Name or nickname
Email address
Location (city, region, country, sometimes approximate location)
Age / date of birth
Gender
Interests, hobbies, preferences
Profile text, photos, and other content you upload
Messages you send to other members

If you purchase a paid membership or other services:

  • Payment details (like credit card numbers) are processed by our payment provider (such as Stripe).
  • We do not store your full credit card number on our servers.

1.2 Information collected automatically

When you use FriendMatch, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages you visit and actions you take
  • Dates and times of your visits
  • Rough location based on IP address

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Understand how people use the site
  • Improve FriendMatch over time

You can control cookies through your browser settings, but disabling them may affect site functionality.

2. How we use your information

We use your information to:

  • Provide and operate FriendMatch
  • Help you create and manage your profile
  • Show you other members who might be a good friendship match
  • Allow you to search for and connect with other members
  • Let you send and receive messages
  • Maintain safety, moderate content, and enforce our Terms
  • Communicate with you about your account, security, and important updates
  • Send optional news, tips, or promotional content (you can unsubscribe at any time)
  • Analyze usage to improve features and performance

We do not sell your personal information to other companies for their own marketing.

3. Legal bases (if you’re in the EU/UK or similar regions)

If you are in a region that requires it (such as the EU/UK), we process your data based on:

  • Contract – to provide the service you signed up for
  • Legitimate interests – such as improving the service, keeping it safe, and preventing fraud
  • Consent – for certain optional features or communications
  • Legal obligations – when we must keep or share data to comply with the law

4. How we share information

We may share your information with:

4.1 Other members

By using FriendMatch, certain profile information is visible to other members, such as:

  • Your chosen display name
  • Profile photo
  • Location (usually city, region, or country)
  • Interests and hobbies
  • Profile text

Be careful about what you choose to share in your profile and messages.

4.2 Service providers

We may share information with trusted third-party service providers who help us:

  • Host the website
  • Send emails
  • Process payments
  • Analyze site usage
  • Provide technical support

These providers are only allowed to use your information to perform services for us and must protect it.

4.3 Legal reasons and safety

We may share your information if we believe it is necessary to:

  • Comply with the law or legal process
  • Respond to valid requests from authorities
  • Enforce our Terms
  • Protect the rights, safety, or property of FriendMatch, our members, or others

4.4 Business transfers

If we sell, merge, or reorganize our business, your information may be part of that transaction, in line with this Privacy Policy.

5. How we protect your information

We use reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access.

However:

  • No online service can be 100% secure
  • You also play a role by choosing a strong password and keeping your login details private

Payment information is handled securely via our payment providers (such as Stripe). We do not store full credit card details on our servers.

6. Data retention – how long we keep your data

We keep your information:

  • For as long as your account is active, and
  • As long as we need it for legitimate business purposes (such as improving our services, security, and legal compliance)

If you delete your account:

  • Your profile and most content will no longer be visible on the site
  • We may keep some information in backups, logs, or as needed for legal, security, and fraud-prevention reasons

7. Your choices and rights

Depending on where you live, you may have rights such as:

  • Access – to request a copy of the personal data we hold about you
  • Correction – to ask us to correct inaccurate or incomplete data
  • Deletion – to request deletion of your data, subject to legal and safety exceptions
  • Objection or restriction – to ask us to stop or limit certain processing
  • Portability – to request your data in a transferable format, when applicable
  • Withdraw consent – where we rely on consent, you can withdraw it at any time

You can often manage your information directly in your account settings.

You can also contact us through our Contact page to exercise your rights.

8. Children’s privacy

FriendMatch is not for children.

  • You must be at least 18 years old to use FriendMatch.
  • We do not knowingly collect personal information from anyone under 18.
  • If we learn that a member is under 18, we may delete their account and related data.

If you believe we have collected information from a minor, please contact us.

9. International transfers

FriendMatch may be used by people in different countries.

  • Your information may be stored and processed in countries other than your own.
  • We take steps to protect your information in line with this Privacy Policy, even when data is transferred internationally.

10. Emails and communication preferences

When you create an account, we may send you:

  • Administrative messages (account, security, policy updates)
  • Service-related messages (friend requests, messages, etc.)
  • Optional marketing or newsletter emails

You can unsubscribe from marketing emails at any time by using the “unsubscribe” link in the email or adjusting your settings, but you may still receive important service or account notices.

11. Third-party links

FriendMatch may contain links to third-party websites or services.

We are not responsible for:

  • The privacy practices of those sites
  • Their content or services

You should check the privacy policies of any third-party sites you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

  • When we do, we will update the “Last updated” date at the top.
  • If changes are significant, we may also notify you by email or through the service.

By continuing to use FriendMatch after changes take effect, you agree to the updated Policy.

13. Contact us

If you have questions or concerns about this Privacy Policy or your data, please contact us through our Contact page on the website.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more